Maryam Medicare - Smart Healthcare Clinic Appointment & Booking System
A modern, end-to-end medical appointment scheduling and clinic administration platform. Engineered with FastAPI and Next.js, this custom healthcare software bridges the gap between healthcare providers and patients through intelligent omnichannel automation, real-time availability, and a seamless WhatsApp bot booking experience.
What We Built
Omnichannel Booking: Allows patients to effortlessly book appointments through a sleek web interface or directly via a conversational WhatsApp Bot.
Smart Scheduling: Features an interactive calendar with real-time availability, allowing patients to select precise 5-minute time slots.
Centralized Admin Dashboard: Empowers clinic staff with a comprehensive portal to manage patient schedules, filter sessions, and oversee daily operations.
Automated Reminders: Integrated with an SMS gateway to automatically send patients reminders about their upcoming turns, reducing no-shows.
Data-Driven Insights: Provides visually rich analytics and charts for daily booking breakdowns and 7-day appointment trends.
Role-Based Security: Ensures sensitive data is protected with secure JWT authentication and dedicated roles.
Technology Stack
Backend
Python, FastAPI, PostgreSQL, SQLAlchemy, Redis
Frontend
Next.js 16 (React), TypeScript, Tailwind CSS, shadcn/ui, Recharts
Integrations
Meta WhatsApp Business Cloud API, Text.lk SMS Gateway
Results & Impact
Increased Booking Rates: Automating the process makes it easier for patients to secure appointments 24/7.
Reduced Administrative Workload: Eliminates manual scheduling, freeing up clinic staff.
Lower No-Show Rates: Automated SMS reminders ensure patients are notified of their exact turn.
Better Decision Making: Real-time analytics provide clear visibility into peak hours and patient volume.
Technologies
Why Zyrace
- Healthcare Specialized: Understanding of clinical workflows and patient requirements.
- Secure by Design: Built with robust role-based access and data protection standards.
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